Terms of Service

Last updated: December 2024

Introduction

Welcome to Bassira LMS. These Terms of Service ('Terms') govern your use of our learning management system and related services. By accessing or using our platform, you agree to be bound by these Terms.

Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

Description of Services

Bassira LMS provides an online learning platform that offers:

  • Online courses and educational content
  • Live interactive sessions and webinars
  • Interactive learning tools and assessments
  • Certificates of completion
  • Community features and discussion forums

User Accounts

To access our services, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Keep your account information up to date
  • Maintain the security of your account credentials
  • Be responsible for all activities under your account

Internet Speed Requirements

⚠️ Important: Users must have a minimum internet speed of 9+ Mbps to access our platform services.

Our platform provides high-quality video streaming, live interactive sessions, and real-time collaboration features that require stable, high-speed internet connections. The minimum 9 Mbps requirement ensures:

  • Smooth HD video playback for course content and live sessions
  • Reliable participation in live interactive classes and webinars
  • Seamless use of real-time chat, screen sharing, and collaborative tools
  • Proper recording and playback of sessions without quality degradation

You are responsible for ensuring your internet connection meets these requirements. We are not liable for service interruptions or quality issues due to insufficient internet speed.

Payment Terms

Payment terms for our services include:

  • All prices are displayed in Algerian Dinar (DZD) and are subject to change
  • Refund policies are outlined in our refund policy document
  • All applicable taxes are included in the displayed price
  • Payments are processed in Algerian Dinar (DZD)

User Conduct

You agree to use our platform responsibly and in accordance with these guidelines:

  • Maintain respectful and professional communication
  • Follow academic integrity standards and avoid plagiarism
  • Comply with all applicable laws and regulations
  • Not interfere with or disrupt platform operations

Intellectual Property

Intellectual property rights are protected as follows:

  • We retain ownership of all platform content and technology
  • You receive a limited license to access and use our content
  • You may not copy, distribute, or modify our content without permission
  • You retain ownership of content you create and grant us a license to use it

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Termination

Either party may terminate this agreement:

  • You may terminate your account at any time
  • We may suspend or terminate accounts for violations of these Terms
  • Termination does not affect your obligations incurred before termination

Disclaimers

Our services are provided 'as is' with the following disclaimers:

  • We make no warranties about the accuracy or reliability of our content
  • We do not guarantee uninterrupted access to our services
  • Course content is for educational purposes and may not reflect current practices
  • We do not guarantee specific learning outcomes or career results

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.

Governing Law

These Terms are governed by the laws of Algeria. Any disputes arising from these Terms or your use of our services will be resolved in the courts of Algeria.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or platform notification. Your continued use of our services after changes constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms, please contact us:

Email: support@bassira.xyz

Address: Algiers, Algeria